Skip to main content

 (469) 904-0377
Serving Plano & Richardson in the Custer Creek Shopping Center

CARING FOR
THE EYES OF TEXAS

frustrated child in school

Did You Scratch Your Eye?

Learn what to do until your walk-in appointment at TSO Custer Creek in Richardson, TX

Have you ever felt like something’s in your eye, but you couldn’t find it?

Maybe your eye is red and tearing. These are all indications that you may have scratched your eye. If you think that you have scratched your eye for any reason, there are a few things that you should know. First of all, you should never rub your eye. Rubbing your eye in a case like this can do more harm and possibly cause permanent damage.

If a child is the one that scratched their eye, take steps to ensure that they do not rub it. If it’s an infant that scratches their eye, we recommend swaddling them until they can be seen by a TSO Custer Creek optometrist. Here are a few do’s and don’ts regarding a scratch on the eye.

Scratch eye-tired eyes background 1280×853

DO’Sdo

  • Use saline or clean water to rinse out your eye. If an eye cup is not available use a small clean glass, resting the rim of the glass on the bone at the bottom of your eye socket. This process can potentially flush out any foreign objects that are left in your eye.
  • Blink a lot because the act of blinking will remove any small particles of dust and sand from your eye.
  • Use your lower eyelashes to brush away any foreign objects that are underneath your upper eyelid. Do this by pulling your upper eyelid up and placing it over the bottom eyelid.
  • If you noticed that you have light sensitivity in that eye,wear sunglasses. This can help reduce the irritation.

DON’TSdont

  • You may be very tempted to rub your eye, but this can exacerbate the issue and make the scratch worse.
  • Never touch yours or your child's eye with anything. This includes fingers, Q-tips, tweezers or any other object that you might use to remove something from the eye.
  • Stop wearing your contact lenses, contact lenses will impede the healing process and may lead to complications.

Contact Us

TSO Custer Creek

3501 Custer Pkwy, Suite 105
Richardson, TX 75080

Locate Us

Hours

  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 2:00 PM
  • Closed

Our Loction

Office Details

3501 Custer Pkwy, Suite 105
Richardson, TX 75080
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 6:00 PM
  • 8:30 AM - 2:00 PM
  • Closed

We Accept:

  • visa
  • mastercard
  • americanexpress
  • discover
  • cash
  • debit
  • carecredit
  • applepay

Our Reviews

The people here are super friendly and helpful. They are happy to explain things (even repeat questions) and are completely understanding when tests need to be repeated. (I blink at the most inconvenient times, oops.)
6 days ago
5
- briana w.
eye doctor's office
Great ladies! Super helpful and educated me on my eyes health status. Quick and got my glasses today!
2 weeks ago
5
- Daniel M.
eye doctor's office
Dr. Carter, Jessica were great. I was impressed with not only the level of service I received, but the time Dr. Carter took to show me and explain all the things about my eyes that no other eye doctor has ever done. Jessica even went out of her way to help look up my insurance information since I had no idea where to even look, overall it was a great experience going to the doctor and I would highly recommend Dr. Carter and her practice to everyone. Ken
2 weeks ago
5
- Kenneth W.
eye doctor's office
Dr. Carter, Jessica, and Ninoska were great. I went in with some concern over some vision changes, and my mind was put at ease by the time I left. The examinations were thorough, adequate time was taken to explain things, and I felt well taken care of. I've not experienced this level of personal care and attention at any other optometrist I've visited, and the office itself was very inviting. Oh, and, all this was service was provided as a walk-in patient. I am, overall, entirely satisfied.
3 weeks ago
5
- Gammaray
eye doctor's office
From the moment I walked in I could see that this eye care center was very welcoming and clean As far as the selection of frames there is a high variation of lenses so that you have lots of options to choose from staff was very nice and helpful
2 months ago
5
- APPLE C.
eye doctor's office
Dr Carter and staff are amazing! They truly listen to your concerns, take time with you for personalized care, and the office is so nice!
3 months ago
5
- Abbey A.
eye doctor's office
I am thoroughly pleased with the customer service, professionalism, and overall great care I received today from Dr. Carter and her staff. I recommend sending your children and yourself to have your eyes examined. The collection of eyewear they have is also top notch. Picked me up a nice pair of Tom Ford's and my daughter a pair of Prada's can't wait for them to come in!! Thank you TSO!
3 months ago
5
- NaToya L.
eye doctor's office

Our Insurance

Medical Plans:

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Medicare
  • Tricare
  • United Health Care

Vision Insurance:
  • Advantica
  • Alwayscare
  • Avesis
  • Coast To Coast Vision
  • Davis Vision
  • Eye Med
  • National Vision Administration (NVA)
  • Outlook Benefits Solution
  • Spectera
  • Superior Vision
  • VSP

If you do not see your plan listed here, please give us a call and we would be happy to assist you. Our eye care staff is also always available to answer any questions regarding your benefits.

Questions? Contact Us ▸